Shop Policies Returns and Exchanges At Mirador Glass we guarantee satisfaction and against any structural defects. If you are unhappy with your purchase, it can be returned within 2 weeks. Glassware Shipping Glassware will ship with 3-5 business days. Larger custom orders may take longer. Let us know if you need it sooner. Lighting Lead Times Custom Lighting Orders will ship within 1-2 weeks. Our lead time could be longer depending on the size of the order and fixture availability. We will contact you shortly after your order has been placed.